Power Factor

Hi folks..

I have contacted 2 different suppliers of PF caps and filters. Eaton and Ge.

First Eaton's guy, is a sub and is too busy it seems with co-generation on other projects to get back to me, and now I contacted GE's guy. Anyway to make a long story short, he wants me to go back and do different measurements on both incoming services, basically start all over again....

So, getting to my question: Is there a step by step procedure out there anywhere, starting from the line diagram, through the harmonic measurements, that one should follow and chart? Or is this all up to the person you are contacting?

I've been working on this project for over 6 months and can't get any definate answers from suppliers.

Any help?

Thanks..