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Abb Acs550 Drive


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I recently work on an ABB ACS550 drive and need to save the parameters using drive window light. I am using a usb to RS232 (db9) adapter that is then converted to a RJ45 which connects to the drive. The software for the converter is load and the com port selected is correct but in drive window light it kept giving "drive not found". I need to save these parameters so i can print them, does anyone here have knowledge of such setup?
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